How Book a Paris Shuttle - FAQs

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How to make a booking ?

Booking an airport or paris city transfer is very simple, just go to our reservation page & fill the reservation form. Once you have submitted the reservation then after the verification, We'll send you a confirmation email with our prices for your destination in few minutes, & that's it.

Do I pay for the bookings ?

NO ! Bookings are 100% free without any hidden charges & you’ll only pay at the end of your transfer the confirmed amount directly to the chauffeur.

How far in advance should I need to book ?

We recommend you to book at least 24 hours in advance to ensure that we have enough time to process your request. Anyhow we do our best to accommodate even if any last minute requests. For all your urget reservation you can call +33 76 0052 212

How cancel or change any reservation ?

If you need to cancel or change your reservation please contact us by email or call us 24 hours prior to your pickup date.

How to find you at the airport ?

Once you have collected the luggages & when you take the exit our chauffeur will be waiting for you at your terminal exit holding your name board, If in any case didn't find the chauffeur you can call our number +33 76 0052 212

What are your working hours ?

As we work upon client demande we don't have any fixed working hours therefore you're welcome to contact us any time as you wish & we’re available 24/7 at your service.

What if my flight or train get delayed ?

No need to worry about the delays because with your filght or train number we have the possibility to track your arrival & we can adopt to it, Therefore we will wait for your delayed flight or train up to 1 hour for free of charge.

Extra cost after 1 free waiting hour ?

For the delayed arrivals such as flights & trains, Beyond that free 1 hour of waiting time, We will charge you additional 15% to your confirmed price.

What if my train or flight changed ?

If in case of flight or train changes please inform us immidiately your new flight or train details by calling our customer service at +33 76 0052 212 or by email your new flight or train details to

What kind of vehicles do you operate ?

We operate 8 seat air-conditioned and non-smoking comfortable luxury vehicles to give our clients a stress free & quick ride to their destination after a long flight.

At what time do you pick up me for return trip ?

Returning passengers we will pick up 3 hours before the flight time & 2 hours before for the passengers who take the trains.

Do you operate outside Paris & Europe?

Yes we are flexible to your needs & we can take you anywhere you need to travel with in europe zone.

Travel time from Airport to the Paris or Disneyland ?

The day time depends on the due traffic at that certain time, & the standard time is approximately 30min to 45min.

Do you provide baby seats ?

Yes we offer 1 baby seat & 1 booster seat. If you need more please mention at the reservation.

What is your payment method ?

You can pay cash directly to the chauffeur at the beginning or end of each transfer, Any advance payments are not necessary & currently we don’t accept credit card payments so you may ask the chauffeur to stop at an ATM machine to withdraw.

Do you have any extra charges ?

We will extra charge for the travel between 9.00 pm to 6.30 am. (For the night time rides.)

What if my question is not listed ?

If your question isn't listed, Please feel free to ask your question at our contact us page.